A Career at Unity

Latest Vacancies

• Customer Service Assistant (x2)

  27th Mar, 2026
  Leeds Media Centre, 21 Savile Mount, LEEDS, LS7 3HZ, £23,819 - £26,522 per annum

  As a Customer Services Assistant, you will act as the “voice and face” of Unity Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs).

  We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services.

  The right candidates will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience.

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