A Career at Unity

Latest Vacancies

Please see vacancies below:

• Income Management Administrator

  7th Jan, 2022
  Leeds, £19,180 to £22,380 pa

  Are you passionate about excellent customer service and have a determination to make a difference? If you are, you could be the person we need to support our Income Management Team.

  You must to be highly motivated, experienced in dealing with customers face to face and have a great telephone manner.

  You’ll need be flexible, able to work under pressure and organise your work to meet deadlines. The key responsibilities of the job include:

  • Supporting the Income Management Team to deliver a top-class income recovery service
  • Contacting customers to secure repayment of lower–level debts
  • Being a point of contact for customers wishing to discuss arrears
  • Leading on the administration of Universal Credit claims by customers
  • Taking actions relating to the recovery of former tenant debts

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