How to Update Universal Credit of your new rent and service charge

DO YOU RECEIVE UNIVERSAL CREDIT?

Yes? Then it is very important you tell Universal Credit that your rent and any service charge (housing cost) has gone up from the 5th April 2021.

If you don’t, you will not get all the help from them you should, to pay the increased rent and charge. You will then have to pay Unity more from your own pocket.

Unity can NOT tell them for you.

However, telling them is EASY.

They will send you a “to do” via your journal on or after the 5th April. This “to do” will ask you if your housing cost has changed on the 5th April 2021. You should answer yes. You will then be asked to confirm that you are charged weekly and what your new weekly rent is. Lastly you will have to confirm your new weekly service charge, if it is £0.00 then put £0.00.

To see what the rent increase page looks like on your UC Journal click UC Journal rent increase page


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