Allpay direct debit update

Some of our customers may have experiences difficulties with double direct payments being taken out of their bank accounts last week via Allpay. The problem is nationwide, affecting customers all over the country, including Unity Housing Association. We have been in contact with Allpay and they have assured us that all affected customers should be refunded by the close of business today – Tuesday 12th September.

We apologise for any inconvenience this issue may have caused you. If you have any more concerns regarding the refund then please contact Allpay directly on 01432 852 482 (8am – 6pm) or visit their website – for more information.

Thank you for your co-operation

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